FAQ
The products are ready to use and can be stored in a refrigerated place at + 4°C. Just open the package and use them as directed.
The difference is only in the weight as The Napoli base weighs 500g instead of 250g. This is not the typical Neapolitan base with tall sides.
No, our e-commerce is only active for the Italian hospitality and catering sector. For purchases from abroad, please contact us by phone or email.
No, our e-commerce is intended only for the hospitality and catering sector and requires a VAT number.
Payment is made at the end of the order in one of the selected methods (bank transfer, Paypal, Satispay). For payments by bank transfer, a copy of the bank receipt must be sent to: ordini@basepizzasrl.it
Shipping will be via refrigerated courier (+ 4°C), with deliveries from Monday to Friday; for more information we recommend that you read the Shipping section.
Depending on the availability of the product, delivery is expected within 3-4 working days from the date of shipment. For Calabria, Sardinia, and Sicily please consider 2 extra days.
In case you need assistance you can contact us directly by email, writing to ordini@basepizzasrl.it, or by telephone, at 080 3250183 (from Monday to Friday, excluding holidays, 9 a.m. – 1 p.m. / 3 p.m. – 6 p.m.).